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Help Centre

The support surface, as four routes that agree with each other: searchable answers, the docs, what changed, and a status page carrying the same incident the help page announces.

5 routes5 pages · 13 blocks29 files · 3,114 lineslucide-reactAdded 10 Sept 2026

What's included

  • app/changelog/page.tsx
  • app/docs/page.tsx
  • app/globals.css
  • app/layout.tsx
  • app/not-found.tsx
  • app/page.tsx
  • and 9 more files
  • 5 pages it is built from, installed with it
  • Needs lucide-react

Works with

  • React
  • Next.js
  • Tailwind CSS
  • TypeScript

npx hoverlab init help-centre ./my-app

Or over MCP, from your editor's agent — no account needed.

License

Free to read, copy and install, for personal and non-commercial projects. Shipping it in client work or a paid product needs Pro ($79 once). The source lands in your repo and stops being ours — no attribution, nothing to upgrade.

Was this useful?

Every screen

StatusScheduled maintenance is in progress — dashboards and the CLI are unavailable.Follow the status page

Search before you write to us.

Most of what reaches our inbox is answered on this page in about forty seconds. The four below are what people ask for most.

Popular

The six that come up most

Ordered by how often they arrive, not by how interesting they are.

I have lost my two-factor device.
Use one of the eight recovery codes issued when you turned 2FA on. If those are gone too, a workspace admin can reset your second factor from Settings → Team; we cannot do it for you, because a support agent who can disable 2FA is a way around 2FA.
Who receives our invoices?
The billing email on the account, which is separate from the owner’s login and can be a shared inbox. Change it under Billing → Details; the next invoice uses it, and past invoices are re-sendable to the new address from the same screen.
How do I get all of our data out?
Account → Export produces a ZIP of JSON and CSV, everything you have put in, with no plan gate and no notice period. Large workspaces are emailed a link when the file is ready, usually within the hour.
We have hit the seat limit mid-sprint.
Adding a seat is instant and prorated to the day — nobody is blocked while an invoice clears. If you would rather not add one, deactivating a dormant member frees their seat immediately and keeps everything they wrote.
Someone has left the company. What happens to their work?
Deactivate rather than delete. Their documents, comments and history stay where they are and reassign to whoever you name; deleting the account removes the person and keeps the work, but the audit trail then reads "deleted user", which is harder to answer questions about a year later.
Why is a page loading slowly for one person only?
Almost always a stale service worker. A hard reload fixes it. If it survives that, check the status page above — a regional degradation shows up as one office being slow while the rest of the company is fine.

Did that answer it?

Rate this page

Still stuck

One person reads every one of these. Include what you expected, what happened, and the workspace name — that is the difference between an answer and a first reply asking for details.

Where the reply goes. Weekdays, inside four hours.

One sentence. The detail goes below.

Optional, and the field that saves a round trip.

Live components in your current theme — switch routes, or the phone icon to check the mobile layout. Colours are this template’s Rose palette, which ships in app/globals.css. Warm pink on the softest corners in the set. A help centre is read by someone already annoyed, and this is the least institutional colour that still passes AA.

Get it

29 files · .zip · nothing to configure · Pro

then

cd help-centre
npm install
npm run dev

The archive contains the whole project — routes, blocks, theme tokens, Tailwind and PostCSS config, tsconfig and a .gitignore. One runtime dependency, and no Hoverlab dependency at all: it is your code from the moment it unzips.

For AI

The component, its props, the design tokens it expects and the command that installs it — as one prompt. Paste it into Claude, Cursor, v0 or ChatGPT and what they build around it will match the rest of the catalog instead of inventing its own system.

See the prompt

Routes

PathPageFile
/Help Centreapp/page.tsx
/docsDocumentation Pageapp/docs/page.tsx
/changelogChangelog Pageapp/changelog/page.tsx
/statusScheduled Maintenanceapp/status/page.tsx
404404 Pageapp/not-found.tsx

What you get

project root(8 files)

  • GETTING-STARTED.md
  • gitignore
  • next.config.ts
  • package.json
  • postcss.config.mjs
  • README.md
  • tailwind.config.ts
  • tsconfig.json

app/(7 files)

  • changelog/page.tsx
  • docs/page.tsx
  • globals.css
  • layout.tsx
  • not-found.tsx
  • page.tsx
  • status/page.tsx

components/(14 files)

  • announcement-bar.tsx
  • changelog-timeline.tsx
  • docs-layout.tsx
  • faq-grid.tsx
  • feedback-widget.tsx
  • footer-minimal.tsx
  • footer-status-locale.tsx
  • hero-search.tsx
  • maintenance-window-state.tsx
  • navbar-simple.tsx
  • newsletter-signup.tsx
  • not-found-404.tsx
  • support-ticket-form.tsx
  • theme-provider.tsx

Every file is listed. The 13 files in components/ are the blocks the pages import — each one has its own page if you want to read it on its own.

Project files

Everything except the blocks. Opens on app/globals.css — the file that makes the rest look right, since every block styles itself with bg-card and text-muted-foreground rather than literal colours.

app/globals.css
@tailwind base;
@tailwind components;
@tailwind utilities;

/**
 * Design tokens — the Rose palette.
 *
 * Warm pink on the softest corners in the set. A help centre is read by someone already annoyed, and this is the least institutional colour that still passes AA.
 *
 * This file is the reason a pasted block looks right. Every block and page
 * styles itself with semantic classes — `bg-card`, `text-muted-foreground`,
 * `border-border` — rather than literal colours, so they inherit whatever
 * you define here instead of fighting it. Change a value below and every
 * section in the project moves with it. Change the hue on `--primary` and
 * `--ring` together and you have rebranded the site.
 *
 * Values are bare HSL channels, not `hsl(...)` calls. That is what lets
 * Tailwind compose them with an alpha suffix: `bg-primary/10` expands to
 * `hsl(var(--primary) / 0.1)`, which is impossible if the variable already
 * carries its own function wrapper.
 *
 * Every foreground/background pair below clears WCAG AA (4.5:1) in both
 * themes. If you retune one, check the pair rather than trusting the eye —
 * mid-lightness accents are the ones that fail.
 */

@layer base {
  :root {
    --background: 332 35% 99%;
    --foreground: 332 32% 10%;
    --card: 0 0% 100%;
    --card-foreground: 332 32% 10%;
    --popover: 0 0% 100%;
    --popover-foreground: 332 32% 10%;
    --primary: 332 68% 40%;
    --primary-foreground: 0 0% 100%;
    --secondary: 332 30% 96%;
    --secondary-foreground: 332 34% 20%;
    --muted: 332 22% 95%;
    --muted-foreground: 332 10% 40%;
    --accent: 306 40% 93%;
    --accent-foreground: 306 45% 20%;
    --destructive: 0 72% 47%;
    --destructive-foreground: 0 0% 100%;
    --border: 332 20% 90%;
    --input: 332 20% 90%;
    --ring: 332 68% 40%;

    --radius: 1rem;
  }

  .dark {
    --background: 332 32% 5%;
    --foreground: 332 15% 97%;
    --card: 332 26% 8%;
    --card-foreground: 332 15% 97%;
    --popover: 332 26% 8%;
    --popover-foreground: 332 15% 97%;
    --primary: 332 80% 68%;
    --primary-foreground: 332 42% 7%;
    --secondary: 332 20% 15%;
    --secondary-foreground: 332 15% 97%;
    --muted: 332 22% 15%;
    --muted-foreground: 332 10% 68%;
    --accent: 306 24% 18%;
    --accent-foreground: 306 42% 87%;
    --destructive: 0 62% 52%;
    --destructive-foreground: 0 0% 100%;
    --border: 332 18% 19%;
    --input: 332 18% 19%;
    --ring: 332 80% 68%;
  }
}

@layer base {
  * {
    @apply border-border;
  }

  body {
    @apply bg-background text-foreground antialiased;
  }

  /**
   * Global motion opt-out.
   *
   * Blocks guard their own animations with Tailwind's `motion-safe:`, but
   * third-party CSS and anything you add later will not. This is the
   * backstop: it neutralises every animation and transition on the page
   * for users who have asked the OS for reduced motion, rather than
   * relying on each author to remember.
   */
  @media (prefers-reduced-motion: reduce) {
    *,
    *::before,
    *::after {
      animation-duration: 0.01ms !important;
      animation-iteration-count: 1 !important;
      transition-duration: 0.01ms !important;
      scroll-behavior: auto !important;
    }
  }
}

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